FAQ

The product I received does not match the description. What can I do ?

Please check the goods clearly after you received it.

Please Contact Us. We suggest providing a photo or video of the item clearly showing the problems so that We Can confirm the issue and offer the best solution for you.

When can I open my return and refund request?

  • For orders placed with South Korean or Brazil sellers (i.e. item shipped from South Korea or Brazil): within 7 days from the date of receiving the items (subject to certain exceptions and special rules below);
  • For orders placed with Poland, Italy, Turkey, Spain, or France sellers (i.e. item shipped from Poland, Italy, Turkey, Spain, or France): within 15 days from the date of receiving the items (subject to certain exceptions and special rules below);
  • Whereas for orders places with overseas sellers: within 90 days after order was placed

 Shipping Time

We Shipping The Products For Free To World Wide,And the Delivery Will Be 1-7 DAYS After The Puchese Day.

How Can I Tracking My Package .

We Will Send To You A Save Tracking Number THAT You Can Always Check It And Following Your Order.

 How Many Times Among The Should I Apply The Cream ?

It Is Recommended To Use It Twice A Day(Morning And Evning).Adhere To Continious Use,And Continiously Improve The Skin